Privacy Policy

Your privacy and the protection of your personal data are extremely important to us. This Privacy Policy (hereinafter: Policy) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: Services).

What Data Do We Collect?

When you use our Services, we may collect the following information about you:

Contact information: full name, email address, phone number, postal address;
Usage information: details on how you use our Services, including the time, duration, and method of use;
Technical information: IP address, browser type, browser version, our cookies used to enhance user experience;
Information you enter via contact forms, including the email address provided to receive a response;
Any other data you voluntarily provide to us;
Delivery information, such as your shipping address.

Purposes for Using Your Data

We use your personal data for the following purposes:

To provide, improve, and personalize our Services,
To communicate with you, including responding to your inquiries,
For marketing purposes, with your prior consent,
To comply with legal obligations,
To fulfill specific purposes as determined by the website owner related to visitor data processing.

Who Is Responsible for Processing My Data?

The website owner (name, physical address) is the data controller of your personal data, in accordance with the General Data Protection Regulation (GDPR), and is responsible for processing data relating to you.

Who Do We Share Your Data With?

Your data may be shared with our partners and subcontractors as data processors under Article 28 of the GDPR, if we engage them to perform tasks involving personal data processing. For example, we use WIX.com LTD (hereinafter: WIX) as our website service provider. You can find all details about WIX's data processing in their privacy policy: https://www.wix.com/about/privacy. Please note that in such cases, we remain responsible for your data as the data controller.

Additionally, your data may be shared with our partners who provide services independently of your relationship with us—for example, when you order services from our partners through our platform, or give us consent to share your data, or when the partner is included in processing based on a legal basis.

Finally, your data may be disclosed to public authorities when required by law.

Is My Data Subject to Automated Processing?

We do not use your data for processing that involves automated decision-making.

How Long Do We Keep Your Personal Data?

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected.
For example, an email address used to send newsletters is stored only while you are subscribed to our newsletter.

Where Is My Personal Data Processed?

Your data is primarily processed in the Republic of Croatia and in other EU or EEA (European Economic Area) countries.
Only in exceptional cases do we transfer your data to so-called third countries, in which case we ensure adequate data protection measures, such as using European Commission Standard Contractual Clauses or transferring data to countries deemed to provide an adequate level of protection by the European Commission.

Your Rights Regarding Your Data

Under the GDPR, you have the following rights:

Right of access: request information about whether your data is being processed, which categories of personal data are involved, the purpose of processing, potential recipients, and the retention period (Article 15 GDPR);
Right to rectification: request correction of inaccurate personal data or completion of incomplete data (Article 16 GDPR);
Right to erasure: request deletion of your personal data in accordance with Article 17 GDPR;
Right to restriction of processing: request restriction of processing of your data in accordance with Article 18 GDPR;
Right to object: object to processing based on legitimate interest for specific purposes (Article 21(1) GDPR);
Right to data portability: request transfer of your personal data provided in a structured, commonly used, machine-readable format to another service provider (Article 20 GDPR);
Right to withdraw consent: withdraw consent at any time, and we will stop processing your data based on that consent.

To exercise any of these rights, please contact us at gabriela@g-solutions.co

You also have the right to file a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze how our Services are used. You can manage cookie usage through your browser settings.
For more detailed information about the cookies we use and their purposes, please refer to our Cookie Policy.

Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be communicated via our website.

Contact Information

If you have any questions regarding the collection and processing of your personal data or about this Policy, please contact us at gabriela@g-solutions.co